> ## Documentation Index
> Fetch the complete documentation index at: https://help-center-starter.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# EU data residency

> EU data residency options in this demo help center.

EU customers often ask where data lives and who can access it from abroad. Residency answers the first question; transfers and safeguards answer the second.

## Options

Select EU regions when provisioning if your contract includes regional deployment.

### Multi-region

If you operate globally, document which data classes stay in-region vs replicate for disaster recovery.

## Transfers

Cross-border transfers rely on approved mechanisms described in your DPA.

### SCCs and IDTA

Track which transfer tool you rely on for each flow and when standard contractual clauses update—legal teams run periodic refresh projects.

## Support

EU customers may receive support from global teams with appropriate safeguards.

### Access logging

Some customers require EU-only support staff for certain tickets—confirm whether your plan supports that routing.